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Donor Programs and Events Administrator

Company: Arizona Center for Nature Conservation (DBA Phoenix Zoo)
Date Posted: August 1, 2017

Donor Programs and Events Administrator
Arizona Center for Nature Conservation (DBA Phoenix Zoo)

Job Description

Job Title: Donor Programs and Events Administrator

Department: Development

Supervisor: Vice President of Development

Supervises: None

FLSA Status: Full Time, Regular, Non-Exempt

Grade: 8

General Statement:                 

The Donor Programs and Events Administrator will provide administrative support to the Development department, with a large focus on special events, such as Rendez-Zoo and donor programs - such as the Guardian Conservation Society and Capital Campaign, as needed. This position will also maintain the department’s annual donor database and files; handle all administrative needs for Rendez-Zoo that includes the management of the auctions and raffle. As well as overseeing the administrative needs of the annual fundraising programs such as the Zoo’s Wish List, Memorial/Honorary Programs, Pet Program, Wildlife Champion (WCL) and donor fulfillment, and managing theadministrative needs and donor fulfillment of the Guardian Conservation Society.

Essential Duties:

Provide quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance.

Provides administrative support to all department efforts (i.e., processing and recording money as needed, processing solicitation letters, follow up correspondence, receipt fulfillment, recognition and can include ticket distribution).

Assists with administration of individual, foundation giving and Campaign (as needed).

Coordinate the planning and managing of donor special events (i.e., annual donor ZooLights Dinner, prospecting events and Campaign (as needed) special events).

Assist with planning and executing the Rendez-Zoo event, with a key focus in leading and managing the auctions and raffle.

Assist in the administration of donation record keeping, gift processing, filing acknowledgements, renewals and fulfillments, including donor recognition on grounds and in Zoo publications.

Maintains computer and written donor records and produce related financial reports, specially related to the department’s annual programs.

Participate in the donor stewarding program, by identifying donor prospects and building those relationships as needed.

Cultivates relationships with donors and volunteers via tours, correspondence, phone calls and special events.

Administers and oversee various annual fundraising programs.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments).                  


A college degree with two to three years of fundraising experience preferred.

Excellent typing and computer skills with working knowledge of Word, Excel, PowerPoint and general knowledge of other office equipment.

Experience with Raiser’s Edge and database management preferred.

Ability to cultivate relationships and provide excellent guest service to both internal and external guests.

Strong interpersonal, organizational, oral and written communication skills.

Must be a self-starter, creative and a team player, and able to work with minimal supervision.

Prior special event, silent auction and database management desired.

Possession of a valid driver’s license.

Ability to pass pre-employment background check, drug test, DMV check and clear annual TB test.

To apply, please visit:

Résumés are not accepted for any ACNC position without an accompanying application. While postings may remain on outside sites for longer, once a job is removed from the Phoenix Zoo career site, it is closed and we will no longer accept applications. If you are a top candidate for a current opening, we will contact you within a few weeks of the position closing. Unfortunately, due to the number of applications and résumés we receive, we are only able to respond to those applicants who best match our current openings.